Due to the nature of our offerings, all exchanges are final. Mycologics provides services — not retail products — through a private membership community. All transactions represent exchanges for services rendered.
If you receive an order that is:
Contact us within 48 hours of receipt and we will make it right — either through replacement or credit toward a future exchange.
Orders may be cancelled before fulfillment begins. Once an order has entered the fulfillment process (preparation, packaging, or handoff to delivery/shipping), cancellations are not available.
To cancel an order, contact us immediately at the email below.
Membership to the Mycologics community is free. There is nothing to refund for membership itself. If you wish to close your membership, you may do so at any time by contacting us.
If you have a concern about any exchange, we encourage you to reach out to us directly before initiating a dispute with your payment provider. We are committed to resolving issues quickly and fairly within our community.
Prism System Services LLC
DBA Mycologics
Detroit, Michigan
Email: [email protected]
Last updated: March 2026
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